FAQ

Do you ship your Menorquinas all over Thailand?

Yes. We ship them all over Thailand, delivery within Thailand is free. You will be provided with a tracking number so you can follow your order.

If you are in Bangkok and would like to receive your Menorquinas faster we can deliver them by messenger at an extra fee of 200 baht. You will receive them the same day if you order before 4 pm or, before 10 am next day if you order after 4 pm (This does not apply to weekends or holiday).

How long does it take to receive my Menorquinas?

Orders placed before 11 am will be shipped within the day, all orders after 11 am will be shipped the day after. Orders placed during the weekends or holiday will be shipped the next working day.

Do you ship your Menorquinas internationally?

Yes, we deliver all over world. Please notice that different shipping fees may apply depending on the destination.

Which is the right size for me?

Here is our size chart. For any further advice please contact us at menorquinasbkk@gmail.com

 

What is your return policy?

If you are not 100% satisfied with your purchase, you can return your item for a refund within 15 days from the day of purchase. We will not accept any returns after 15 days from the day of purchase. Shipping cost will not be refunded.
Returns must be unworn, in the same condition you received them, and in the original packaging. Before returning an item, you must receive authorization from our customer service department. Please note that we cannot take responsibility for items lost or stolen after package is delivered, and will not refund a lost or stolen item.
Once it is received and inspected your refund will be processed and automatically applied to your credit card or original method of payment within 7 days.